Q: What sets you apart from your competitors and why?

A: Customer service is our main focus. Many services provided for free that big chain stores charge extra for. Free value stems, tire disposal, and we pay your new tire tax in the state of Virginia.

 

Q: How can I get more mileage out of my tires?

A: Check your tire pressure regularly, rotate your tires, and watch for signs of uneven wear, which can mean alignment problems.

 

Q: How much air should I put in my tires?

A: The recommended tire pressure varies widely by tire size and type. Consult your owner's manual. The specifications of your original tires are also listed on a decal on the driver's door-jamb or inside the glove box. If you buy a set of replacement tires, be sure to write down the new specifications.

 

Q: How often should I check the air in my tires?

A: For safety and maximum tire life, check the air pressure in your tires at least once a month. Use an accurate tire pressure gauge. Don't fill your tires by look. Every time you bring your car to Hector's tires & rims II in Newport News, VA, we inspect your tires and show you how they're wearing. We would be happy to check and fill your tires for free anytime you're in the neighborhood.

 

Q: Why buy winter tires?

A: Winter tires, also known as snow tires, are designed for superior traction on ice, slush, and snow. The rubber on winter tires is formulated to retain elasticity and grip in temperatures below 45 degrees. Standard radial tires harden at these temperatures and lose some of their hold on the road. Also, winter treads are designed with special snow patterns. Look for the mountain snowflake imprint for maximum confidence in winter driving.

 

Q: How do I know when I need new tires?

A: When your tread wears down to 4/32 of an inch you start to lose significant traction on wet or snowy roads. A Washington quarter, placed upside down in the tread grooves at several points, is a handy gauge. You're o.k. if the tread covers part of Washington's head. To be legal in most states tires must pass the Lincoln penny test, a minimum tread depth of 2/32 inch. Manufacturer's also place wear bars in the grooves between tire treads. When the tread is nearly flush with the bars, it's time to replace your tires.

 

Q: How do I find quality replacement tires for my vehicle?

A: Come to the experts at Hector's tires & rims II in Newport News. We will recommend the right tires, based on wheel size, vehicle make and model, expected load, how you drive, and other factors. We have tires in stock, and ready for you.

 

Q: My car pulls to one side. Could this be a problem with one of my tires?

A: Possibly. A very soft tire can cause your car to pull to one side, but this is a very unsafe situation. Your car could also be out of alignment. Stop by Hector's tires & rims II in Newport News for assistance.